A TMS has to learn and understand the complexities of your particular business to really maximize its benefits. But this level of intimacy is rarely appreciated by first-time TMS purchasers. In fact, I see many companies make their TMS vendor selection as if they were buying accounting, HR or other back office software.
At the heart of this misguided process is the traditional RFP.
In this article for Logistics Viewpoints, I discuss why RFPs are an out-of-date idea when it comes to a TMS selection. Check boxes or a few statements can’t adequately describe how a TMS approaches your problems – and that means TMS buyers will have to do their homework and get ready to dig deeper with vendors.
Go here to read the full article in Logistics Viewpoints.